Privacy policy

Supplarium Privacy Policy

Last Updated: September 2026

Supplarium ("we", "us", "our") is dedicated to protecting your privacy in full compliance with the European General Data Protection Regulation (GDPR) (EU 2016/679) and applicable international privacy legislation.

1. Data Controller

The data controller responsible for your personal information is:
Supplarium
Address: Dauksos G 48, Kaunas, 44321, Lithuania
Email: support@supplarium.com

2. Information We Collect

  • Order Information: Name, billing address, shipping address, email address, phone number, and payment details (processed via encrypted payment gateways).
  • Device & Browsing Data: IP address, browser type, device information, operating system, and pages visited via essential session cookies.
  • Customer Support Inquiries: Communications sent to our support email or contact forms.

3. Why We Process Your Data

We process your personal information strictly for legitimate commercial and legal purposes:

  • To fulfill, pack, insure, and ship your card orders.
  • To send transactional order confirmations, tracking updates, and delivery alerts.
  • To prevent fraudulent transactions and maintain store security.
  • To comply with statutory accounting and tax obligations.
  • With your explicit consent, to send VIP product drop newsletters (which you can unsubscribe from at any time).

4. Data Sharing with Third Parties

We never sell your personal data. We only share necessary data with trusted service providers strictly to perform order fulfillment:

  • E-Commerce Platform: Shopify Inc.
  • Payment Processors: Shopify Payments, Stripe, PayPal.
  • Shipping Couriers: DHL, DPD, Colissimo, UPS, FedEx.

5. Your GDPR Rights

Under the EU General Data Protection Regulation, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate information.
  • Erasure ("Right to be Forgotten"): Request deletion of your personal data.
  • Restriction & Objection: Object to or restrict specific processing activities.
  • Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, email our Data Protection Desk at support@supplarium.com.

6. Cookies

We use essential cookies required for cart functionality, checkout security, and site analytics. You can manage or disable cookies at any time via your browser settings.